Reference

How rk75 Handles Your Personal Information

Your account data, wallet details, and session activity are handled with clear rules — what we collect, why we collect it, and how long we keep it.

Account Data ProtectionbKash & Nagad Payment PrivacyCookie ControlsData Retention PolicyYour Right to Request Changes

Explore Lobby Read FAQ

PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to access, correct, or delete your personal data, our support team handles privacy requests directly. Send your request through any of the channels below with your registered account details so we can verify your identity before making any changes.

Live Chat Open the chat widget from your account dashboard to submit a data request. Our team will confirm receipt and respond within the timeframe required by applicable rules.

Email Support Write to our support address with your account username and the specific data action you are requesting — access, correction, or deletion. We respond to privacy emails as a priority.

Account Settings Some data preferences — marketing emails, cookie consent — can be updated directly inside your account settings without contacting support.

What We Collect and Why It Matters

rk75 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect the information needed to run it — your name, contact details, and the payment method you use to fund your wallet. If you deposit via bKash, Nagad, or Rocket, we record the transaction reference and amount to

1
match it against your account balance; we do not store your mobile banking PIN or full wallet credentials. We also collect device and session data — browser type, IP address, and pages visited — to keep your account secure and detect unusual login activity. This data
2
is processed to fulfil our contract with you, comply with applicable financial regulations in the jurisdictions where we operate, and prevent fraud. We do not sell your personal data to third parties. Where we share data with payment processors like bKash or Nagad, it is strictly
3
to complete the transaction you initiated. Retention periods vary: active account data is held while your account remains open; transaction records are kept for the period required by applicable law; marketing preferences are cleared when you withdraw consent. You can request a copy of your data
4
or ask us to correct inaccurate records at any time through our support channel. Availability of this service depends on your local law and eligible regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Data security is built into how we run accounts, not added as an afterthought. SSL encryption covers every connection between your device and our servers, whether you are on mobile in Dhaka or on desktop anywhere else in Bangladesh. Account access uses OTP verification so a password alone is never enough to get in. Here is what that looks like in practice across the four areas that matter most.

Encryption in Transit

Every page, login, and payment confirmation runs over SSL. Your bKash or Nagad deposit details are never sent over an unencrypted connection at any point in the flow.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can withdraw cookie consent from the settings page at any time.

Data Retention Rules

Active account data stays on file while your account is open. Once you close your account, we retain only what applicable financial regulations require and delete the rest on schedule.

Third-Party Sharing

We share data only with payment processors — bKash, Nagad, Rocket — to complete transactions you start. No marketing partners, no data brokers, no sale of your information.

Common Questions About Your Data on rk75

These are the questions we hear most often from account holders about how their data is handled. If your question is not here, reach us through live chat or email.

We collect your name, contact details, and the payment method you register — such as bKash or Nagad. We also log device and session data to secure your account against unauthorised access.

No. We record only the transaction reference and amount from your bKash, Nagad, or Rocket payment. Your PIN and full wallet credentials are never stored on our systems.

Send a request through live chat or email with your registered account username. We verify your identity first, then provide the data within the timeframe required by applicable rules.

Yes. Contact support with a deletion request. We will remove data that is not required to be kept under applicable financial regulations and confirm once the deletion is complete.

Only with payment processors — bKash, Nagad, Rocket — to complete transactions you initiate. We do not sell data to third parties or share it with marketing partners.

We delete personal data that is no longer needed once your account closes. Transaction records are kept only for the period required by applicable law, then removed on a scheduled basis.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoBlackjack Flip InfoRk75 Glossary

How rk75 Handles Your Personal Information

Reach Us About Your Data

How We Protect and Manage Your Information

Common Questions About Your Data on rk75

01 What personal data does rk75 collect when I open an account?

02 Does rk75 store my bKash or Nagad wallet PIN?

03 How do I request a copy of the data rk75 holds on me?

04 Can I ask rk75 to delete my personal data?

05 Who does rk75 share my data with?

06 How long does rk75 keep my account data after I close my account?

Privacy Policy

Related pages

Related pages